Frequently Asked Questions:
Below are some of the frequently asked questions we receive. Hopefully,
they will clear up confusion on some matters of concern.
I am afraid of dentists, physicians, needles, and pain!
It is an unfortunate fact that surgical
procedures often produce pain. It is never our intent to produce pain.
Rather we anticipate it, then take the appropriate measures to remove it,
then minimize it.
These measures begin at our consultation
visit by meeting Dr. Mike Dachowski, discussing the case, understanding the
expectations of everyone involved in the patient's care. Appropriate
anesthesia is used for the case. That could be as simple as a local
anesthetic or as involved as an intravenous anesthetic. Then the
appropriate postoperative measures to minimize postoperative pain are
implemented.
Our mission regarding pain is to
minimize it!
Why do I need a consultation for you to
just look at me?
The consultation is a most important part
of your care and involves more than just looking. It allows Dr. Dachowski
to evaluate all of the medical, dental, and patient concerns, obtain
appropriate X-rays and other data, present the pertinent risks and
benefits, and then agree on a plan.
With non complicated situations such as a
standard extraction or biopsy on a healthy patient, consultations are
usually not required.
Remember, the informed patient is a
partner in his/her own care. Also remember, as important as your surgery
is to you, we also attach a high level of priority. Our first aim is
excellent, patient centered care. Delivering that high level of specialized
care requires a plan that includes the surgery, the anesthesia, and all
other concerns.
Why do I need an insurance referral from my managed care
primary physician for my care with Dr. Dachowski?
Certain procedures that we provide are
covered by many medical and/or dental insurances. This can sometimes be
very confusing as policies and levels of coverage continue to change,
unknown to any of us.
For example, a wisdom tooth that is
impacted in the bone is many times covered by the medical carrier and a
non-impacted tooth is covered by the dental carrier. Sometimes one or the
other carrier covers the anesthesia fees. Sometimes there is coordination
between the two carriers to partially cover each service. Sometimes a
specific surgery that was always covered by a company is suddenly not
covered.
How about this? Certain insurance
companies have been known to change the code they use to process payment
for a procedure, and then deny the procedure, without any explanation for
the change.
One thing our patients need to know. The
insurance companies are not always doctor friendly when it comes to phone
calls. Almost every time, a call to your insurance company requires no less
than 15 minutes of on hold waiting time, voice mails, call routing, and
almost never talking to someone who can readily solve an issue without more
time on hold.
If you have a question on the necessity
for a referral, read your insurance booklet. We will be happy to advise you
to the best of our knowledge.
Will you order strong pain medicine for me?
Absolutely. Appropriate pain medicine is
always prescribed in a dose and amount that will enable the patient to
safely and effectively manage any pain. Many times, parents will be
concerned as to the strength of the pain medicine for their teenage son or
daughter. Many times, there is the requirement for adult strength medicine
for adult type pain.
Dental Implants: Are they for me?
Dentistry is finally able to give back
in a way that we never could before. Even with the very best of talent and
materials, dentists were always cutting away teeth, filling, extracting,
restoring. Patients had to accept that a fair to poorly fitting denture was
the best dentistry could do. So they lived and persevered with it.
Today we can do better. Dr. Mike feels
fortunate to be able to provide this to you. With the dental implants, we
can give back form and function. We can restore a patient to a level of
comfort, function, and esthetics that we never could before.
What is even more exciting is that every
year, advances in implant technology are enabling higher levels of success.
Dr. Mike is dedicated to maintaining the most current technology and
surgical know how in implant dentistry.
What should I eat after surgery?
Post surgical diets after surgery vary
with the extent of the surgery. In most cases such as after wisdom teeth
extractions, multiple extractions, or dental implants, it is safe to say,
The softer the better for the first several days.
Soups, high caloric milk shakes and
breakfast drinks are a good start. Blenderized foods are also a safe bet.
After the first 2 days, the diet can advance to a true soft diet such as
pasta, scrambled eggs, mashed potato consistency. After 4-5 days, one can
advance to well cooked meats and vegetables.
One of the most important dietary
considerations is hydration. Maintaining fluids after surgery are very
important. The more good stuff is in the drink, the
better. A good example is Gatorade.
What about post surgical bleeding?
As we all learned in basic first aid,
direct pressure is the best way to control most bleeding. Many times,
sutures (stitches) are placed to close the oral wound. But to stop bleeding,
pressure is still necessary. Gauze are placed after surgery and biting
pressure should remain on the wound. These gauze should be replaced every
15 - 20 minutes until the bleeding stops. Sometimes it may take 1-2 hours
for bleeding to completely stop. Even after that, some occasional oozing
may occur from the wound for 1 - 3 days.
If bleeding restarts, gently rinse out the
mouth and replace the bite gauze. Repeat the cycle until the bleeding
stops.
A mistake that a lot of patients make is
leaving the office in no pain and disregarding these important instructions.
As bleeding continues, and is swallowed, nausea occurs, and that is about
the time when there is some post operative pain, so it becomes quite
difficult to tolerate pain medications, important fluids to drink, or any
food.
Why does medical and dental care cost what it does?
One thing we can all agree upon is that
advances in technology in healthcare has allowed all of us to live healthier
and longer quality lives.
Just 30 years ago, a CT scan was a special
test that was difficult and timely to obtain. Today, it is a standard study
that is readily available and can be scheduled at a patient's convenience.
In oral and maxillofacial surgery, we can
now reconstruct one or both jaws that might not have grown correctly, and
the patient no longer requires 6 - 8 weeks of their jaws being wired
together. With rigid fixation, the jaws are securely fixed in place and the
patient can return to near normal daily function and return to work or
school in about 1 week.
Dental implants allow one to recapture the
joys of eating, laughing, or even kissing without the fear of their own
teeth falling out of the mouth.
These and other advances come at a cost
to all of us. Costs in research, development, laboratory fees, maintaining
stock of materials, qualified staffing, maintaining precision machinery and
instrumentation all add up.
Scheduling and prompt appointments?
Patients are seen by appointment only. We
will do our best to accommodate you in a timely fashion.
Our office usually runs on schedule. Given
that unpredictable situations arise from time to time in any health care
delivery, there may be a wait for your appointment. We are usually
complemented on our minimal to no wait times and prompt processing. Many
doctors offices habitually run late. We do not.
We are not in the habit of squeezing
someone in. We are providing surgical care. This cannot be rushed or
squeezed in. We ask that you respect the same importance to the surgery
and care of others that you expect for yourself.
Please remember a few things: Dr.
Dachowski gives everyone the appropriate time they require for their care.
We do not base our care on the schedule, rather the schedule is set by the
care anticipated. Finally, when patients are significantly late for their
appointment, it impacts everyone for the day. For example, a patient who
arrives 20-30 minutes late for their 9 AM appointment will throw off a
schedule for the rest of the workday, so that the patient with the 1:30 PM
appointment might have to wait 30 or more minutes.
Please extend us the courtesy to call the
office at least 24 hours in advance of any cancellation or reschedule.
Emergency patients are seen on a priority
basis. Priority is weighted on the dental and medical severity of the
situation.
What is all this I hear about lawsuits?
Philadelphia was once world known as a
center for excellence in healthcare. Today, the area has become a hotbed
of healthcare malpractice. It is unlikely that with so many excellent
hospitals, doctors and nurses, medical and dental schools, that the quality
of care is any less here than anywhere else in the country. In fact,
Philadelphia maintains what is legally known as a very high standard of
care as compared to the rest of the country.
Much, not all, of this medical-legal
circus has been brought on by a variety of people trying to make some
money out of a medical outcome that might not be desirable. Other times,
it is a simple opportunity to make some money by making a case.
Please understand that again, the cost of
healthcare will become more prohibitive as this situation continues to
escalate. We will all pay more. If left unchecked, the system as it is
today will choke the quality and the initiative for excellence right out of
our backyard.
We maintain our commitment to excellent
care.
What if I have a problem after the surgery?
Dr. Dachowski and staff are available to
our patients.
If you need to
contact us, just call the office.
If necessary,
Dr. Dachowski can be reached by pager when away from the office.
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